BPO: A Step-by-Step Infotorial. The How-To's and What-To's of the Recruitment

It has been over two weeks now since I last posted about random nothings and more than a week now since I stepped foot on the doors of the Business Process Outsourcing industry, for the second time.

It was on March 4, when I blogged about the decision of going back into the field of contact centers. Here again is the link to that post just in case you left the planet Earth and just came back. ",)

This post will be more of a diary-slash-informational-tutorial-slash-whatever-you-may-find-it post. Diary for there will be several dates mentioned. Informational tutorial as I'll try to provide some "useful" tips. (How useful? Well, you gotta figure it out yourself).

Nurses and the BPO

"Sabi ko nga sa nanay ko, hindi ako magko-kol center hangga't may nakakain pa ako"

"So, ako, kailangan ko na mag-call center ulit kasi wala na akong makain?"

This has been a laughing stock among our group of friends when the thought of working in the Business Process Outsourcing industry has been brought out in the open.

Well, it's not that I have anything against working for the said industry. I will not deny the fact that this has been my bread and butter for the past one and a half year (July 2010 - January 2012).

I was then a Transition Advocate in one of the most well established and esteemed BPO company in the country. However, I had no choice but to leave the workforce for medical concerns.